Refund policy

We offer 7-day return on all online orders so you can buy with confidence. Customers can request exchange within 7 days from the date of receipt.

Exchanges

  • If you receive a damaged or wrong product, please contact us within 7 days from the date of receipt for an exchange, overdue is not accepted.
  • The returned product must be unopened and unused, please return the product by post or bring it to our shop in its original packaging and invoice.
  • All exchanges would have to be for products of the same value or higher.
  • All discounted products and free gifts cannot be refunded or exchanged.
  • Each order can only arrange exchange once. Customers are responsible for any shipping fees when returning and exchanging the product.

Refunds

  • All sold items are not refundable.
  • All customers must enter the coupon code at checkout, otherwise no discount will be applied. 
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